What is Owl Assist?
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Owl Assist is an AI-powered receptionist that helps businesses respond to customer enquiries
instantly and manage bookings automatically through a chat interface on their website
How does it work?
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Once you sign up, you provide information about your business (or your website URL). Owl Assist
uses this to answer customer questions and assist with bookings through a chat widget on your
website.
Do I need a website to use Owl Assist?
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No. You can still use Owl Assist by manually entering your business details. However, having a
website allows the AI to learn faster by importing your content.
Can Owl Assist replace a human receptionist?
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Owl Assist handles common questions and booking requests automatically, but you still remain in
control. It works as a smart assistant, not a full replacement.
How long does setup take?
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You can set up Owl Assist in just a few minutes by entering your business information or
providing your website URL.
Can I customize what the AI says?
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Yes. You can control the information the AI uses by editing your business details, FAQs, and
services in your dashboard.
Can I update my business information later?
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Yes. You can edit your business details anytime from your dashboard, and the AI will
automatically use the updated information.
What kind of businesses can use Owl Assist?
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Any business that receives customer enquiries or bookings can use Owl Assist, including salons,
clinics, agencies, tutors, and more.
How do bookings work?
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When a customer wants to book, Owl Assist will guide them through a simple form. The booking
details are then saved and displayed in your dashboard.
Will customers need to create an account?
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No. Customers can chat and book instantly without signing up.
How will I know when someone books?
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All bookings appear in your dashboard with the customer’s details, so you can follow up directly.
Does Owl Assist send emails to customers?
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Not in the current version. After booking, customers receive a confirmation message, and you
can contact them directly using the details provided.
Is Owl Assist free?
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Owl Assist may offer a free plan or beta access. Paid plans will be introduced with additional
Home.
What currencies do you support?
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We currently support payments in:
US Dollars($) & Nigerian Naira (₦)
Can I upgrade or cancel anytime?
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Yes. You can upgrade or cancel your subscription at any time from your dashboard.