Help Center

Everything you need to know about Owl Assist.

What is Owl Assist?

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Owl Assist is an AI-powered receptionist that helps businesses respond to customer enquiries instantly and manage bookings automatically through a chat interface on their website

How does it work?

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Once you sign up, you provide information about your business (or your website URL). Owl Assist uses this to answer customer questions and assist with bookings through a chat widget on your website.

Do I need a website to use Owl Assist?

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No. You can still use Owl Assist by manually entering your business details. However, having a website allows the AI to learn faster by importing your content.

Can Owl Assist replace a human receptionist?

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Owl Assist handles common questions and booking requests automatically, but you still remain in control. It works as a smart assistant, not a full replacement.

How long does setup take?

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You can set up Owl Assist in just a few minutes by entering your business information or providing your website URL.

Can I customize what the AI says?

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Yes. You can control the information the AI uses by editing your business details, FAQs, and services in your dashboard.

Can I update my business information later?

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Yes. You can edit your business details anytime from your dashboard, and the AI will automatically use the updated information.

What kind of businesses can use Owl Assist?

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Any business that receives customer enquiries or bookings can use Owl Assist, including salons, clinics, agencies, tutors, and more.

How do bookings work?

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When a customer wants to book, Owl Assist will guide them through a simple form. The booking details are then saved and displayed in your dashboard.

Will customers need to create an account?

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No. Customers can chat and book instantly without signing up.

How will I know when someone books?

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All bookings appear in your dashboard with the customer’s details, so you can follow up directly.

Does Owl Assist send emails to customers?

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Not in the current version. After booking, customers receive a confirmation message, and you can contact them directly using the details provided.

Is Owl Assist free?

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Owl Assist may offer a free plan or beta access. Paid plans will be introduced with additional Home.

What currencies do you support?

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We currently support payments in: US Dollars($) & Nigerian Naira (₦)

Can I upgrade or cancel anytime?

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Yes. You can upgrade or cancel your subscription at any time from your dashboard.

Still stuck?

Talk to Support