Privacy Policy

info 1. Information We Collect

We collect information to provide better services to all our users. This includes:

• Account Details: When you register for an Owl Assist account, we collect your name, email address, and country.
• Business Information: We collect operational details you input (FAQs, services, working hours, and website URLs) to configure and customize your AI receptionist's behaviors.
• Customer Booking Details: When your customers schedule appointments via the AI receptionist widget, we collect their name, email, chosen service, date, time, and optional notes.

data_usage 2. How We Use Information

We process the collected information for the following purposes:

• To run, maintain, personalize, and improve our platform features.
• To sync customer bookings directly to your business dashboard.
• To optimize AI routing and receptionist chat accuracy using business data.
• To communicate support options, billing, and transactional updates.

security 3. Data Security and Privacy

We take information security seriously. We implement robust electronic safeguards and use industry standard storage systems (such as Supabase, Clerk, and secure AI API frameworks) to protect your account and your customers' data from unauthorized access or breach.

We will never sell or rent your information to third parties. If you wish to delete your data or your account permanently, please contact our privacy desk.

mail 4. Contact Our Privacy Desk

If you have any questions or complaints about this Privacy Policy or how we handle your personal data, please contact us at: